Skip to main content
Login

CASE STUDY

The Site Was Completely Broken. Now It’s Live and Receiving Leads.

A misconfigured SSL certificate locked visitors out of Central Phoenix Homes entirely, on mobile and desktop, across carriers and browsers. Surmado fixed it, rebuilt the site, and connected IDX Broker.

Down

Site unreachable

SSL

SSL + rebuild

Live

Leads returning

The business

Central Phoenix Homes is a Phoenix-area real estate practice. Listings, trust, and a site that actually loads matter more than a pretty template.

They needed a site with live listings, simple updates, and reliable technical upkeep, not another DIY builder project.

The problem

Completely unreachable

The previous site failed to load for visitors across carriers, browsers, and devices, mobile and desktop alike. SSL was set up wrong and the connection was marked as a security risk.

Lost trust at the door

Browser warnings do not convert. Prospects never saw the homes. They saw danger.

Listings needed a home

Without clear MLS listings, customers had nowhere useful to browse available homes.

What Surmado fixed

  • Fixed SSL and hosting Certificates and hosting corrected so visitors on any carrier, browser, or device can reach the site without a security warning.
  • Rebuilt the site Fast, mobile-first Surmado Site with white-glove polish before domain cutover.
  • IDX Broker integration Connected IDX Broker so homes show directly on the site, not only in a third-party portal.

No more waiting days or weeks to get simple edits done.
My website was completely inaccessible to potential buyers before Surmado fixed it. Now my site runs fast, looks incredible, and best of all, I can edit anything I want just by talking to their AI. Now I’m saving money on a web developer while getting more leads. I love it!

— Vicki Vanderhoff, Realtor, Central Phoenix Homes

What changed

Reachable again. Visitors can open the site on any device without a security scare.

Listings live on the site. MLS inventory is part of the owned presence, not an afterthought.

Leads coming in. The funnel works when the site loads and looks trustworthy.

Rebuild your realtor site free.

Send your URL and email. Our AI and team rebuild it, fix the technical foundation, and send you a preview. You pay nothing until you approve it and your domain moves. Membership pricing starts at $99/month billed annually for hosting and ongoing site care.

Rebuild My Site (Free)

Most rebuilds are ready within 24 hours.

Visit centralphoenixhomes.com · Realtor Sites

Site unreachable or invisible? The calm diagnostic · All case studies