Website care plans for small businesses
Website Care Plans for Small Businesses
One plan that keeps your website secure, updated, and looked after, with real people to ask whenever you need them.
See your site on Surmado before you pay. Most are ready within 24 hours.
Just want the upkeep? See website maintenance.
What Is a Website Care Plan?
A website care plan is a simple idea. Instead of paying for website work piece by piece, you pay one ongoing rate and someone keeps your site healthy. Hosting, security, updates, backups, monitoring, changes, and support all live under one plan.
Agencies have sold care plans for years, usually as a monthly retainer on top of whatever they charged to build the site. Surmado's works the same way, with one difference. The AI that knows your business makes most changes the moment you ask, so you are not waiting on someone's schedule.
What Is in Your Care Plan
Someone to Ask
Real people who know your site and your business, available at launch and whenever you need them after.
Changes on Request
Ask Surmado AI for a change in plain English and we make it. No editor to learn, no ticket queue.
Security & Updates
Security patches and the technical updates underneath your site are handled for you.
Monitoring
We watch your site so problems get caught early, usually before a customer would run into them.
Backups
Your site is backed up, so nothing is ever one bad change away from gone.
Monthly Reviews
A monthly look at how your site and your visibility are doing, in plain language, with the fixes made for you.
This is the care behind Surmado Sites, our managed website product.
One Care Plan. Everything Included.
No tiers to decode. One care plan, from $99/mo billed annually ($150 month to month).
Included with every Surmado site
- Free rebuild
- Hosting and domain included
- Ongoing maintenance
- Bilingual site
- An AI that knows your business and updates your site
- Human support
- Monthly search & AI visibility reviews
- A 42-point human quality check before launch
- Weekly monitoring of your site
Pro+ adds
$199/mo billed annually ($250 month to month)
- Weekly blog posts for SEO and AEO
- An AI that answers customer questions and captures leads
- Up to 5 additional languages
- Ad and visitor tracking with built-in cookie consent
- Expanded search & AI visibility reviews
- Expanded access to Surmado AI
Custom packages can add a voice receptionist, pre-researched leads, and more. 7-day money-back guarantee. See full pricing.
Starting a Care Plan Is Simple
Send us your website
Point us at your current site, or tell us about your business if you are starting fresh.
We bring it onto Surmado
We rebuild or migrate your site, preserving your content, branding, and URLs, and clean up the technical problems underneath.
Approve it
You see a working preview before you pay or move your domain.
We look after it
Support, security, updates, monitoring, backups, and changes on request become one ongoing care plan.
Real Businesses. Real Website Problems Solved.
Specific problems, real fixes, and every site here is one you can open right now.
AD Jingles
Jingle Writer
Kept the business, replaced the website. The rebuild is clearer and faster, and built to turn more visits into inquiries.
Dan McCauley
Children’s Author
Kept the artwork, replaced the website. The rebuild keeps his illustrations front and center and answers what teachers and parents ask most: school visits, Zoom visits, and classroom resources.
Central Phoenix Homes
Vicki Vanderhoff, Realtor
A broken security certificate made the site completely unreachable. Buyers could not open it at all. We fixed the certificate, rebuilt the site, and connected her listings.
Veterans Moving America
Zach Freeman, Founder and President
Thirty-two hidden spam links were buried in the old site, quietly directing its search authority to an unrelated scam. We found them, removed them, and rebuilt the site clean.
Website Care Plan FAQs
What is a website care plan?
A website care plan is one ongoing plan that keeps your website healthy instead of paying for website work piece by piece. Hosting, security, updates, backups, monitoring, changes, and support all live under a single monthly rate. Agencies have sold care plans for years as a retainer on top of a build. Surmado works the same way, with the AI that knows your business making most changes the moment you ask.
What is included in Surmado's care plan?
Real human support, hosting, a domain if you need one, ongoing security and technical upkeep, backups, uptime monitoring, changes on request, and monthly search and AI visibility reviews. There is nothing for you to install and no software to keep updated.
How much does a website care plan cost?
Pro is $99 a month billed annually, or $150 month to month. Pro+ is $199 a month billed annually, or $250 month to month. Bringing your site onto Surmado and the preview are free, and you pay nothing until you approve it and your domain moves. There is a 7-day money-back guarantee.
Is a website care plan the same as website support?
A care plan includes support and adds the upkeep around it. Website support on its own usually means someone you can ask when something goes wrong. A care plan means someone is also keeping the site secure, updated, backed up, and monitored so fewer things go wrong in the first place. Surmado includes both.
What is the difference between a care plan and website maintenance?
They overlap. Maintenance is the technical upkeep: security, updates, backups, and monitoring. A care plan is that upkeep plus support and changes on request, sold as one ongoing relationship. If you want the upkeep side in detail, see our website maintenance services page. With Surmado it is all one plan either way.
Do I still own my site and domain?
Yes. Your domain, content, images, and written copy are always yours. If you cancel, we provide your content and image assets, a full URL map with redirects, your metadata, and a DNS checklist so your next provider can pick up where we left off.
Put Your Website on a Care Plan
Send us your current site. We'll bring it onto Surmado, show you the result, and look after it from there.
Got it. We’ll review your site and follow up with next steps.
Free preview. Pay only after you approve.